To all our Stakeholders,
UEM Sunrise Berhad, its subsidiaries and associate companies (“UEM Sunrise” or “We”) respect your right to privacy and we are committed to protecting your personal information. In UEM Sunrise, we take privacy seriously and all our practices are in line with the requirements under the Personal Data Protection Act 2010 (“PDPA”).
The Privacy Policy (the “Policy”) explains the types of Personal Information that we collected, how we use it and for what purposes, under which conditions that we may disclose it to others as well as how we protect your Personal Information. We encourage you to read it to fully understand our practices and commitment towards keeping your personal data secured.
We, UEM Sunrise Berhad (Company No.: 200801028815 (830144-W)), our subsidiaries and associate companies (collectively, “UEM Sunrise” or “The Company”) respect your right to privacy and we respect all Personal Information you provide to us.
We are committed to protecting all Personal Information kept by us. UEM Sunrise is bound by the Personal Data Protection Act 2010 (“PDPA”) and all other applicable law in Malaysia in respect of privacy protection which set out a number of principles concerning Personal Information and consumer protection in Malaysia.
For the purpose of this Privacy Policy:
“Authorised Third Parties” means UEM Sunrise’s bankers, professional advisors, agents, consultants, contractors, business partners, agents or third-party suppliers or service providers with whom UEM Sunrise enters into an agreement, and any such third party requested or authorised by you for any of the Purposes below;
“UEM Sunrise”, “we”, “us” or “our” means collectively, UEM Sunrise Berhad, a company incorporated in Malaysia and having its registered office at Level U6, Block C5, Solaris Dutamas, No. 1, Jalan Dutamas 1, 50480 Kuala Lumpur, its subsidiaries and associate companies;
“Personal Information” means any personal information relating to you that you have provided to UEM Sunrise or made available to UEM Sunrise;
“Sensitive Personal Information” comprises information as to your physical or mental health or condition, political opinions, religious beliefs or other beliefs of a similar nature, commission or alleged commission of any offence, or any other Personal Information designated as such; and
“Services” comprises any communications, information or other products or services provided by UEM Sunrise to you.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
(collectively, “Purposes”).
You may submit your written request, between 9.00 am and 5.00 pm, Monday to Friday, if:
by post or email to UEM Sunrise’s representative as set out below:
Address
UEM SUNRISE BERHAD
Level U2, Block C5
Solaris Dutamas
No.1 Jalan Dutamas 1
50480 Kuala Lumpur
Malaysia
Tel
+603 2711 8008
Email
[email protected]
This Terms of Use outlines how UEM Sunrise ("we," "us," or "our") collects, uses, and shares personal information from users ("you" or "your") of our website and social media platforms (including and not limited to Facebook, Instagram, TikTok, YouTube, LinkedIn & Twitter). By using the social media platforms, you consent to the collection, use, and sharing of your personal information in accordance with this terms of use.
UEM Sunrise’s social media platforms are catered for community members to reach and learn about UEM Sunrise through information, pictures and video concerning our initiatives and programmes. The goal of UEM Sunrise is to provide insightful information about the company and encourage an open and respectful dialogue relating to specific issues/topics covered in our posts, tweets and other multimedia.
We reserve all rights relating to the company's social media channels, including but not limited to (i) adding, removing, or modifying any content, (ii) blocking disruptive users, and (iii) discontinuing any of our social media channels at any time without prior notice. Discussion of property and real estate investment and any other property and real estate-related topics should never be construed as professional advice by UEM Sunrise, and you are advised to consult with your own relevant experts.
UEM Sunrise may, at its sole discretion, delete irresponsible, inappropriate content or content that is otherwise inconsistent with the purpose of the UEM Sunrise social media channels; namely, dissemination and sharing of on-topic, appropriate content. UEM Sunrise reserves the right to block or hide or remove the content of any user that fails to follow these Terms of Use. Examples:
• Defamatory, malicious, obscene, intimidating, discriminatory, harassing or threatening comments or hate propaganda;
• Calls to violence of any kind;
• Activity that violates any law or regulation;
• Attempts to target UEM Sunrise or UEM Sunrise followers to offer goods or services, of either a commercial or private nature;
• Spam directed at UEM Sunrise or any of UEM Sunrise’s followers, including any form of automatically generated content or repeatedly posting the same content;
• Content that includes advice that may be unsolicited and/or unverified;
• Content deemed to constitute an unapproved use of any of our products or is otherwise false or misleading;
• Any potential infringement upon any intellectual property rights, including but not limited to, brand names, trade names, logos, copyrights or trade secrets of any person, business or place;
• Other content deemed to be off-topic or to disrupt the purposes of the channel, its followers, and its sense of community and acceptance;
• Content that contains viruses and/or Trojan horses or other computer code, files or programmes that will interrupt, damage or limit the functionality of any computer software/hardware or telecommunications;
• Content posted by fake or anonymous users;
• Content that is political in nature;
• Content that is insensitive to religious beliefs;
• Content that has hyper-links to other sites that have content that falls within the descriptions set forth above
Your feedback is valuable to our organisation, kindly reach out to RIA, the virtual CHIEF to log any complaints or queries about any of our products via live chat. Alternatively, you may also contact our Customer Contact Center, the official channel for customer feedback and inquiries, at 1800 888 008 or +603-2711 8008 (for international calls), Monday to Sunday from 9.00 am to 6.00 pm (excluding Public Holiday) or email us at [email protected].
Please keep in mind that UEM Sunrise does not create, control, represent, or endorse any opinions or statements expressed by others within its social media channels, including those that Follow/Like/Tweet/Share UEM Sunrise and those Followed/Liked/Tweeted/Shared by UEM Sunrise and that any content posted by anyone other than UEM Sunrise is the responsibility of the submitter and not UEM Sunrise.
You should understand that the content you submit to our social media channels is public and will be treated as non-confidential and will not place UEM Sunrise under any specific obligation to you. This means UEM Sunrise is free to disclose and use the ideas contained in the content for any purpose whatsoever without any liability or compensation to you and that we shall be entitled to use similar or related ideas previously known to us, developed by our employees, or obtained from other sources.
You agree that by posting content on our social media channels, you grant us a worldwide, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit and display and distribute such content in any and all media or distribution methods now known or later developed. Further, by submitting the content, you represent and warrant to UEM Sunrise that you own the content submitted, and that UEM Sunrise’s use of the content will not violate the rights of any third party, including, but not limited to copyright rights; and that you will defend and hold UEM Sunrise harmless from any and all claims arising therefrom. By submitting the content, you waive any right to inspect or approve of such uses and agree to hold harmless UEM Sunrise and all others identified above from any and all claims you, your heirs, executors or assigns may at any time have against UEM Sunrise on account of the granting of the license or arising out of UEM Sunrise’s use of the content.
The trademarks displayed on our social media page / channel / site belong to, or are licensed to UEM Sunrise. Nothing contained on this page / channel / site should be construed as granting any license or right to use any trademark displayed on this page / channel / site. Your use / misuse of the trademarks displayed on this page / channel / site, or on any other content on this website, except as provided for in these Terms of Use is strictly prohibited.
You shall indemnify and hold UEM Sunrise, its subsidiaries, affiliates, employees, agents, officers and directors (“the Indemnified Parties”) harmless from any breach of these Terms of Use by you, including any use of the content other than as expressly authorised in these Terms of Use. You agree that the Indemnified Parties shall have no liability in connection with any such breach or unauthorised use, and you agree to indemnify any and all losses, damages, costs, expenses, penalties and/or fees incurred by the Indemnified Parties in connection therewith.
You will also indemnify and hold the Indemnified Parties harmless from and against any claims brought by third parties arising out of your use of this site or information accessed from this site or non-compliance of the Terms of Use.
UEM Sunrise does not warrant that the functions or content contained in this site will be uninterrupted or error free or that this site or the server that makes it available are free of viruses or other harmful components. UEM Sunrise shall have no liability or any responsibility whatsoever for any losses or damages suffered or caused by viruses that may infect your computer equipment or other property by reason of your use of, access to or downloading of any material from this website.
UEM Sunrise does not warrant or make any representation regarding use or the result of use of the content in terms of accuracy, reliability, timely or otherwise. UEM Sunrise makes no warranties that your use of the content will not infringe the rights of others and assumes no liability or responsibility in this regard.
UEM Sunrise shall have no liability or any responsibility whatsoever for any direct, incidental, consequential, indirect or punitive damages, costs, losses or liabilities whatsoever arising out of your access to, use, inability to use, change in content of this social media page / channel / site or arising from any other page / site you access through a link from this social media page / channel / site or from any actions we take or do not take as a result of any private messages you send us.
This page is intended for a global audience. All Terms and Conditions of our social media pages may be changed by UEM Sunrise at its discretion at any time without notice.
You agree that any controversy or claim arising from or pertaining to the use of this social media page / channel / site shall be governed by Malaysian law and be submitted to the exclusive jurisdiction of the courts of Malaysia.
UEM Sunrise’s Personal Data and Privacy Policy UEM Sunrise Berhad and/or UEM Sunrise Group (“UEM Sunrise”) views and treats your Personal Data seriously.
We have therefore developed a Privacy Policy that guides how UEM Sunrise collect, process, use, disclose, transfer, and store your Personal Data. Kindly study this Privacy Policy and understand your rights on the matter.