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UEM Sunrise unveils its new website promising a seamless customer experience

Media Highlights

15 December 2020

KUALA LUMPUR: UEM Sunrise Bhd, one of Malaysia’s leading property developers, has unveiled its new and improved corporate website with more customer-centric features for an effortless experience in finding out more about the company and its numerous exciting products.


Retaining the link, the enhanced site now provides a loan calculator, on-site search features, virtual 360° show unit tours and product comparison tools for a seamless journey from browsing for any of UEM Sunrise’s many properties, to booking one, and following up with the company’s friendly customer care consultants on their purchase.


Making customers a priority for the company, other exciting and interactive tools will include unit selection and payment features as well as a chatbot which will be rolled out in stages.


“At UEM Sunrise, we pride ourselves by putting our customers first and are constantly looking for ways in bringing happiness and cheer in every touchpoint that they would have with us in their homebuying journey, ” said UEM Sunrise chief marketing officer Kenny Wong.


“In this day and age where most of our customers’ first experience with us would be through our digital promotions, keeping our website up-to-date and refreshed with almost human-like responses to their needs online are imperative as we move away from being a traditional brick and mortar property developer, ” he pointed out.


Crucially, customers can now search, compare and book properties in one place with a few clicks of the mouse.


To kick off the rejuvenated website with a bang, UEM Sunrise will be running a series of contests to excite and reward their loyal customers with attractive prizes including iPhone 12s and e-wallet cash vouchers.


The public can get a chance to win any of these fabulous prizes at UEM Sunrise’s social media platforms on Facebook and Instagram.


Simply search UEM Sunrise on social media, answer some simple questions about the improved website and they can be on their way to win a brand-new iPhone 12.


Wong shared that with the ‘Find Your Happy’ tagline being an integral part of the UEM Sunrise branding and DNA, refurbishments to the look and feel of the new website is timely to reflect the positive and cheerful personality of the company.


“After undergoing the recent rebranding in the company, it is only apt that we make the website truly an extension and symbol of who we are, and what we stand for – which is about helping our customers and stakeholders find their happiness through our products and interactions with them, ” he added.

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